Reference

Our Terms, Your Account Rights

These legal terms govern how your g bajee account works, what we commit to, and what we ask of you. Access and eligibility depend on your local law and the regions where our services are available — read through so you know exactly where…

Account Terms ApplyBangladesh Eligibility RulesbKash, Nagad, Rocket CoveredPolicy Updates Notified
g bajee Our Terms, Your Account Rights
HOW WE HANDLE YOUR DATA

Data, Cookies, and Account Security

Your account data is stored securely and used only for the purposes described in our privacy policy — account management, payment processing via bKash, Nagad, and Rocket, and legal compliance. We retain account records for the period required by our operating obligations, after which data is deleted or anonymised. You can request a copy of your data or ask us to correct inaccurate records by contacting support from your registered email.

Data Retention We keep your account records for the period our legal obligations require. Once that window closes, personal data is deleted or anonymised from our systems.
Cookie Use We use cookies to keep your session active, remember your payment method preference, and measure how pages perform. You can manage cookie settings from your browser at any time.
Account Security Your account is protected with password authentication and OTP verification on login and withdrawal requests. Never share your OTP with anyone, including support staff.
Data Requests To access, correct, or delete your personal data, contact us from your registered email with your account reference. We handle data requests under our stated privacy policy.
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about your rights, account restrictions, or how a specific term applies to you, our support team handles legal and policy queries directly. You can reach us through live chat, email, or your account message centre — whichever works for your device.

Live Chat Open the chat widget from any page while logged in. Policy and account queries are handled by the same support team as payment issues.
Email Support Send your query to our support address from your registered email. Include your account reference so we can locate your record quickly.
Account Message Centre Log in and use the message centre for non-urgent legal or policy questions. We respond to account messages within our standard support window.

Questions About Our Legal Terms

Common questions from account holders about how our terms work, what they cover, and how to act on them.

These terms apply to anyone who registers an account with g bajee. Access is subject to your local law and the eligible regions where our services operate — check your local rules before registering.

We notify you through your registered contact details before any material change takes effect. The updated terms are also published on this page with a revision date at the top.

Depending on the breach, we may restrict, suspend, or close your account. We will notify you of the action taken and the reason, and you can contact support to raise a dispute.

Yes. Contact us from your registered email with your account reference and we will provide a copy of the personal data we hold on your account under our data policy.

Our terms cover the account relationship and how payments are processed on our side. The wallet provider's own terms govern the transfer within bKash or Nagad directly — both sets of terms apply.

You can request account closure through our support channel. We will confirm the request, process any remaining balance to your registered bKash, Nagad, or Rocket wallet, then close the account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.